Terms of Service

1. Acceptance of Terms

By accessing or using RemoteWide's website, services, or entering into a business relationship with us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and RemoteWide ("Company," "we," "us," or "our").

2. Services Description

2.1 Enterprise Technology Services

We provide custom software development, cloud infrastructure solutions, DevOps services, and dedicated development teams for enterprise clients. Services are delivered under separate Master Services Agreements or Statements of Work.

2.2 Venture Building Services

We offer technical co-founder services and equity partnership arrangements for startup ventures. These relationships are governed by separate equity agreements and partnership contracts that supersede these general Terms for specific venture arrangements.

3. User Responsibilities

3.1 Lawful Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not use our services in any way that violates applicable laws or regulations.

3.2 Information Accuracy

You agree to provide accurate, current, and complete information when requested and to promptly update such information to maintain its accuracy.

3.3 Confidentiality

You agree to maintain the confidentiality of any proprietary or confidential information shared during our business relationship, in accordance with applicable confidentiality agreements.

4. Intellectual Property Rights

4.1 RemoteWide Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and underlying technology, are owned by RemoteWide and protected by copyright, trademark, and other intellectual property laws.

4.2 Client-Developed Solutions

Intellectual property rights in custom solutions developed for clients are governed by specific project agreements. Generally, clients retain rights to their custom applications while RemoteWide retains rights to underlying methodologies, frameworks, and general knowledge.

4.3 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your intended business purposes.

5. Payment Terms

5.1 Fees and Invoicing

Service fees are specified in individual project agreements or statements of work. Unless otherwise agreed, invoices are payable within thirty (30) days of receipt.

5.2 Late Payments

Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts more than sixty (60) days overdue.

5.3 Equity Arrangements

For venture building services involving equity participation, compensation terms are governed by separate equity agreements and do not fall under standard payment terms.

6. Confidentiality and Data Protection

6.1 Mutual Confidentiality

Both parties agree to maintain in confidence all proprietary and confidential information disclosed during the course of our business relationship. This obligation survives termination of the relationship.

6.2 Data Security

We implement industry-standard security measures to protect client data and maintain compliance with applicable data protection regulations. Our data handling practices are detailed in our Privacy Policy.

7. Warranties and Disclaimers

7.1 Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner in accordance with industry standards. We will remedy any services that do not conform to this warranty at no additional cost to the client.

7.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Limitation of Liability

8.1 Damages Limitation

IN NO EVENT SHALL REMOTEWIDE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES.

8.2 Liability Cap

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO REMOTEWIDE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless RemoteWide from and against any claims, damages, losses, and expenses arising out of or relating to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any content or data you provide to us.

10. Termination

10.1 Termination Rights

Either party may terminate ongoing services with thirty (30) days written notice. We may terminate services immediately for breach of these Terms or non-payment.

10.2 Effect of Termination

Upon termination, all rights and licenses granted to you will cease, and you must pay all outstanding fees. Provisions relating to confidentiality, intellectual property, and limitation of liability shall survive termination.

11. Dispute Resolution

11.1 Negotiation

In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiations for a period of sixty (60) days.

11.2 Arbitration

If negotiation fails, disputes shall be resolved through binding arbitration conducted under the Commercial Arbitration Rules of the American Arbitration Association in San Francisco, California.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in San Francisco, California.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with any applicable service agreements and our Privacy Policy, constitute the entire agreement between the parties regarding the subject matter hereof.

13.2 Amendments

We may modify these Terms from time to time. Material changes will be communicated through email or website notices. Continued use of our services constitutes acceptance of modified Terms.

13.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us: